third party CLAIMS
PROCEDURE
The
claim is lodged on a prescribed statutory claim form (Form 1 is to be used in respect of claims arising prior
to 01 August 2008 and RAF 1 from 01 August 2008 onwards) which provides basic
information on the claimant, the vehicles and parties involved in the
collision, the date and place of accident and the amounts claimed. It also
contains a medical report by the treating doctor.
This claim form is accompanied by an affidavit setting out the following:
This claim form is accompanied by an affidavit setting out the following:
- Full particulars of the accident,
- Statements of witnesses,
- Police reports,
- Hospital and medical records,
- Vouchers and documents in support of amounts
claimed.
The drivers of the vehicles involved in the
collision must furnish details of the accident to the RAF on a statutory
accident report form (Form 3 is to be used in respect of claims arising prior
to 01 August 2008 and RAF 3 from 01 August 2008 onwards) together with
information of witnesses which the RAF may request.
Once a claim is submitted, the RAF registers it on
its claim system and commences with its investigations.
The RAF determines whether the claim is valid (i.e. was there a road accident, does it comply with statutory provisions, was it submitted in time, etc.) and what the merits of the case are (i.e. the degree of fault, blame or negligence to be ascribed to the drivers of the vehicles and the claimant respectively). The quantum is also determined (i.e. the amount of the damages or losses suffered).
The RAF determines whether the claim is valid (i.e. was there a road accident, does it comply with statutory provisions, was it submitted in time, etc.) and what the merits of the case are (i.e. the degree of fault, blame or negligence to be ascribed to the drivers of the vehicles and the claimant respectively). The quantum is also determined (i.e. the amount of the damages or losses suffered).
If a claim is incomplete, the RAF calls for
additional information and supporting documentation to enable it to better
assess the matter.
If the claim arose after the 31 July 2008 and
general damages are claimed, a Serious Injury Assessment Report (RAF 4) must be submitted to the RAF confirming that the injury
sustained is serious for the purposes of the Act.
Information obtained
from http://www.raf.co.za/claims/Pages/default.aspx
(accessed on 26 March 2017).